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Marco Heimes

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Marco Heimes
Gegend:
Krefeld, Germany
Arbeit:
EMEA IT Service Desk Analyst
Status:
Employee
Sprachen:
German (First language), English (Fluent), Dutch (Fluent)
Berufserfahrung:
  (EMEA IT Service Desk Analyst), Microsoft GmbH Germany (Vendor Sitel GMBH),,  (CSP Microsoft Premier Services for Austria, Swiss, Germany, Benelux), Microsoft GmbH Germany (Vendor SItel GmbH),  (Customer Service Professionel Partner/Business Support A/S/G/Benelux), ADA das Systemhaus,  (Customer Service Professionel 1th & second Level-Techn.-Support...
Ich suche:
Contacts for knowledge transfer, (Training and motivation how to's) contact with old or new friends just social networking
Ich biete:
5 Year Experience as Customer Service Professional first and second level support and 2 Year within Quality monitoring Also operating systems from NT4 up to Windows 7, -------Applications (Office 2003 / 2007 Office / Office 2007 server------Developer Tools so as (Visual Studio 2003 / 2005 / 2008) -----Verify Permissions of support -----Consulting –Support -- identification of needs.---Service re...
Interessen:
Family (wife and daughter) reading, gaming (C & C), IT infrastructure (network technology), Customer Relationship Management, Service with a smile in the voice
Über mich:
Personal Details • Marco Heimes • Born 15.01.1970 • Married • Child 1 Personal Profile 5 year 's Experience: - in the area Pre and post sales support for servers:W2k3-W2k8-E2k3-E2k7-SQL Server-SharePoint Also operating systems from NT4 up to Windows Vista, Applications (Office 2003 / 2007 Office / Office 2007 server, Developer Tools so as (Visual Studio 2003 /...

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Marco Heimes
Gegend:
Dsseldorf Area, Germany
Zusammenfassung:
EMEA IT Service Desk Analyst bei Sitel
Berufserfahrung:
Sitel (Privately Held; 10,001 or more employees; Outsourcing/Offshoring industry): EMEA IT Service Desk Analyst,  (-)