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Rosario Lorenzo

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Rosario Di Lorenzo
Gegend:
85716 Unterschleißheim, Germany
Arbeit:
EMEA Technical Service Account Management
Hochschulen:
 Ich habe eine IT-Betriebswirt (SGD) Ausbildung angefangen. (), Business Administration ()
Status:
Employee
Sprachen:
German (Fluent), English (Fluent), Spanish (Fluent), Italian (First language)
Berufserfahrung:
  (EMEA Technical Service Account Management), Sun Microsystems GmbH,,  (Global Service Delivery Partner Manager), Sun Microsystems GmbH (Country Account Manager), Sun Microsystems Iberia / Germany (EMEA Customer Advocate), Sun Microsystems GmbH (EMEA Product Life Cycle Manager), Sun Microsystems GmbH (Product Life Cycle Manager (Germany ...
Ich suche:
Technical Support Account Manager
Ich biete:
Fundierte Erfahrungen als: Global Service Delivery Partner Management (GSDM), Partner Service Account and Relationship Management, Customer Care Manager, ServiceDesk Management, Escalation Management, Customer Feedback Analysis, Channel Management, SIPOC, Outsourcing of Services, EMEA Team Leading (Virtual and local Teams), Incident and Problem Management. Application Support (StarOffice, Sun Web ...
Interessen:
Fitness, Kulturen, Kochen, Klettern, Sprachen und .... organisiere gerne After Work Parties.
Über mich:
Summary: Technical Support Account Manager Currently, leading European Teams of Technical Account Managers my goal is to reduce customer effort by adapting our services on their strategic long-term goals. Summary: Service Delivery ManagerMy ability to speak four languages fluently is a great advantage when it is about to solve server, storage and software problems of our international customer ba...

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Rosario Di Lorenzo
Gegend:
Munich Area, Germany
Zusammenfassung:
Head of Technical Support Account Management at Parametric Technology Corporati
Berufserfahrung:
Parametric Technology Corporation (Public Company; PMTC; Computer Software industry): Head of European Technical Support Account Management,  (July 2009-Present) By driving and actively developing high skilled Account Managers I make sure that strategic accounts get the right att...
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