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Paul Mitchem

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Paul Mitchem
Gegend:
40213 Düsseldorf, Germany
Arbeit:
European Helpdesk Team Leader
Hochschulen:
 University of East London (Communication Studies, none)
Status:
Employee
Sprachen:
German, English, French
Berufserfahrung:
  (European Helpdesk Team Leader), Stemcor Deutschland Holding GmbH,  (Senior IT Support Specialist - Team Leader), McKinsey & Company,  (Global Support Specialist - Helpdesk Team Leader), Shearman & Sterling LLP,  (IT Administrator), Norton Rose,  (International IT Specialist), Fibernet PLC,  (Service Management Coordinator),&nbs...
Ich suche:
Helpdesk Teamleadership or managment, IT Support, Teamwork, IT Projects, multi lingual team
Ich biete:
12 years in IT related fields, Desktop Support, Helpdesk Management and Team Leadership, Windows Desktops, Windows 7, Windows XP Professional, Outlook, Active Directory, Siemens Phone Systems, Microsoft Office support, Notes Domino, Windows Servers, Blackberry, Mobile services (UMTS, GPRS), Remote access (VPN, ISDN and analog), Printers, customer support
Interessen:
Football, Reading, Cooking, Snowboarding, Music
Über mich:
SKILLS • Ability to analyse problems, find solutions and implement them• Planning workload to meet deadlines• Ability to prioritise incoming support requests and resolve them according to • arranged SLAs.• Accuracy when dealing with numbers• Ability to work unsupervised and as part of a flexible team• Open-minded• Languages (English and German fluent; French well spoken) COMPUTER SKILLS Operating ...
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