Gegend: 21129 Hamburg, Germany
Arbeit: Account Delivery Manager
Organisationen: World Vision
Hochschulen: Institut Universitaire de Technologie Angers (Electronics and computer systems, Bac + 2)
Sprachen: English (Fluent), German (Good knowledge), French (First language)
Berufserfahrung: (Account Delivery Manager), Hewlett Packard EMEA GmbH, (IT PMO and planning manager at HP EMEA GmbH/GO+IT EMEA IT), Hewlett Packard EMEA GmbH, (IT Strategy, architecture and planning manager), Compaq EMEA GmbH, (Product Offering development manager), Compaq EMEA GmbH (Access Services manager), Compaq EMEA GmbH (Consumer direct manage...
Ich suche: International experiences exchange.
Ich biete: Company operations integration and team merger. Business model development. Project and program management including PMO Breadth of experience from strategy to operation management
Interessen: music, sketching, painting, photography, running
Über mich: 24 years of a diversified and international experience in the computer industry (11 with HP & Compaq) • IT services delivery and customer relationship management • Organization transformation, change management, outsourcing, knowledge transfer • Project and program management, engineering and R&D • Customer engagement in support services and sales motion • Complex proce...
Locality: Hamburg Area, Germany
Summary: 24 years of a diversified and international experience in the computer industry (11 with HP & Compaq) IT services delivery and customer relationship management Organization transformation, change management, outsourcing, knowledge transfer Project and program management, engineering and R&D Customer engagement in support services and sales motion Complex process and system integration, including business relationship management End to end consumer direct business accountability, product management People management, balanced score card and organization metrics expertise
Current: Country Account Delivery Manager at Hewlett Packard
Past: IT PMO and planning manager at HP EMEA GmbH/GO+IT EMEA IT IT Strategy, architecture and planning manager at HP EMEA GmbH/PSG EMEA IT Manage Product Offering development manager at Compaq EMEA GmbH/Global Business Services (IT) 12 more...
Industry: Information Technology and Services
Skills: Service delivery management, customer facing role and relationship management, plan of record management, software development and support outsourcing, workforce development, project management, balanced score cards and metrics
Experience: Hewlett Packard (Public Company; 10,001 or more employees; Information Technology and Services industry): Country Account Delivery Manager, (October 2005-Present) Accountable for out-sourced and out-tasked services delivered to a large European customer in Germany Manage 3 lines of services eMail, SAP, Customer specific applications Customer facing and relationship managemen...
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